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Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 29, 2018 at 9:11 am #3099
    p5web
    Participant

    Hello:

    Hope all is well in your part of the world! I have been working on the EduLearn Template and have a bit of an issue. In order to give my client the best front-end editing experience, I purchased and installed SP PageBuilder Pro. After install, while on the front end all looked and displayed as it should, in the admin area, the actual items for several (if not all) add ins are missing. In order to demonstrate, I reinstalled the latest full package of EduLearn and took some screenshots of the before and after in 2 sections – the homepage slider and testimonials.

    Please advise on what I need to do to get this working.

    Thank you,,

    –John

    January 31, 2018 at 8:49 am #3119
    admin
    Keymaster

    Hi,
    maybe because you install SP Pagebuilder version pro. It have shortcode same my shortcode. I fixing it and will solve it soon.
    Please wait.
    Thanks!

    February 14, 2018 at 2:24 am #3248
    p5web
    Participant

    Hello – checking in on this issue. It has been a couple of weeks and will need to review operation with my client sooner that later. Ideally, this will be corrected before I get with them.

    Thank you,

    –John

    February 22, 2018 at 8:56 pm #3296
    web4
    Participant

    Hi!

    I think i have the same issue with edulearn + sp page builder 3.1.1 pro. A lot of addons are not editable anymore!?

    THX
    Nadine

    February 22, 2018 at 9:21 pm #3299
    admin
    Keymaster

    Hi web4, please give me your information website, i will check.
    Thanks!

    February 23, 2018 at 7:51 pm #3304
    web4
    Participant
    This reply has been marked as private.
    February 23, 2018 at 10:08 pm #3309
    admin
    Keymaster

    Hi web4,
    I did edit for you.
    Please check and let me known.
    Thanks!

    February 27, 2018 at 2:30 am #3312
    p5web
    Participant

    Hello – still waiting on resolution for the issue I reported nearly a month ago – when will my issue be addressed?

    –John

    February 27, 2018 at 7:50 pm #3318
    admin
    Keymaster

    Hi John,
    Please tell me more your problem, give me screenshot more better.
    Thanks!

    February 28, 2018 at 9:23 am #3324
    p5web
    Participant

    Sir – if you will check the very first post I made, I described the issue in detail. From the front end editor or the main admin area, the items for your add in are not showing, although they are being displayed on the main site. Here is an image of what I see from the admin area.

    Admin screen shot - no sliders listed

    What was the fix for the other customer that reported the same issue, as noted in this thread?

    With all due respect, the support for this theme and it’s plugins/add on’s has been poor at best. I am hopeful for a resolution so that I can post a more positive comment on your behalf.

    –John

    February 28, 2018 at 10:15 am #3331
    admin
    Keymaster

    Hi,
    I checking your problem and will tell you when solved.
    Thanks!

    February 28, 2018 at 9:25 pm #3334
    admin
    Keymaster

    Hi p5web,
    i checked and see your addons work good. Please check again. Thanks!

    March 1, 2018 at 9:07 am #3340
    p5web
    Participant

    Still unable to edit any addon – they are being displayed without issue. When trying to edit, the ones that are visible to the site visitor are not listed in the edit window…

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